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Chapter 2.6 : E-Government

Electronic  Government  (E-Government)  is  the  provision  of  Government  products  and services through electronic technologies such as Internet, E-mail, Electronic Document Management Systems, and electronic payment (Financial Management Systems)/service delivery.

Currently, a number of initiatives are being undertaken within the public sector. The number of ICT projects  has  increased  over  the  years  resulting  in  building  blocks  such as  the  Integrated  Financial Management  Information  System  (IFMIS)  Project,  Payroll Management  and  Establishment  Control Project and building of Local Area Networks;
these are central to the establishment of E-Government. However, such building blocks are being implemented in the public sector with very little coordination and integration with existing   systems   at   operational   level.   In   addition,   over-duplication of telecommunications  infrastructure  has  resulted  in  inefficient  and  ineffective  projects with  very  little positive impact on the overall development agenda. Some of the challenges in E-Government development include;

  1. Inadequate and fragmented ICT infrastructure and connectivity within the public sector;
  2. Lack  of  supportive  institutional  framework  to  coordinate  and  promote  E-Government development;
  3. Inadequate manpower in the area of computing and information technology in the public sector;
  4. Concerns about security of information as well as inadequate mechanisms for information flow within the public sector.

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